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Fulfillment Solutions

NBFSA supports electronic email and online fulfillment, as well as distribution of fulfillment materials through the US postal service. We also offer a password protected member portal online for active plan participants to access their benefits. We support the fulfillment of group policy certificates, individual policies, membership benefits, as well as ID cards for insurance, prescription drug plans and membership.

Electronic Fulfillment: Upon enrollment, plan participants are sent an automated email with an electronic ID card for insurance, prescription drug plan, or membership. This contains login credentials to our online member portal which supports the distribution of benefit packages. Within the portal, members can access policy documents, benefit terms and conditions, benefit descriptions and usage instructions.

Mail Fulfillment: Our staff supports the distribution of insurance policy documents, member benefit documents and insurance, and prescription drug plan or membership ID cards through the US Postal service.

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